IBPS Probationary Officer (PO) is the common written exam, held for recruitment to nationalized banks in India for posts of Probationary Officer (PO).
The Institute of Banking Personnel Selection (IBPS) conducts the exam on behalf of 21 nationalized banks (see list below) as a prerequisite for selection of Probationary Officers.
IBPS is responsible for conducting the common written test while the vacancies in individual banks as well as the group discussions and personal interviewswill be carried out by the concerned bank.
Employee who is newly recruited as an officer at an entry level position or a junior level cader is called PO. PO has to serve probationary period for at least 2 years, during which he/she undergoes training in handling various roles, responsibilities and functions in different departments of a particular bank.
After the completion of the probationary period PO would be designated Assistant Manager.
The PO would be assigned to work in several departments based on the directions of senior manager.Handling General banking and bank administration would be the prominent role of a PO. In order to supervise various issues PO are expected to have good communication skills and ability to resolve conflicts. Following are some of the major responsibilities of a Probationary Officer:
Customer service: Ensuring service to customer forms an vital part of service. Thus, a PO who is into the designated post should provide the necessary information with complete details. For instance, information of opening new account,deposits, ATM cards, loans, cheque books, receipts,discrepancies in accounts, rectification of undue charges etc.,
Promoting Business: Fetching new business by promoting bank products to enhance customer list is an vital responsibility. For eg: Handling fixed Deposits,insurance policies, Credit cards, Mutual funds etc. PO may also be responsible to meet the set targets or deadlines.
Cash flow: Cash disbursal and collection of cash are generally done by the cashier. PO has to take charge of cash transactions during increase inflow of customers or clerk's absence. PO will also be trained with software skills to make the transactions easy and fast.
Clearing payments: Payment clearance through cheques, DD, NEFT and RTGS need to cleared by the PO when it is beyond certain amount.
Verification of Reports: It is a work =done at the end of the day wherein PO has to look into core banking and check all the reports of the day. In this case PO has to generate the reports of transactions of the day without mismatch. Report verification include deposits, withdrawals, ledger balance, etc.
Official Communication: PO may also be in charge of answering all the official mails.Thus, the PO does not have any specific job description instead required to get acquainted with all the job roles during probation period.
The pay scale of a PO ranges between 14,500 -25,700, while the actually salary would be 31,000-32,000/- per month (depends on the location)