The Top Characteristics Of Emotional Intelligence To Be Portrayed At Work

By Lekhaka

Indeed, gone is the era when technical expertise was considered to be a person's greatest asset. These days, thanks to the widespread popularity of the Internet, gaining information on any particular topic is an easy task for any individual. In such a situation, one does not need very high calibre to be able to gather the skill set that is necessary to get a job done. So, the key to shining in the workplace will lie in their emotional intelligence.


Emotional intelligence is an individual's ability to perceive, understand and come to terms with their own emotions and feelings and then use the same to their benefit. Things like empathy, intrinsic motivation, social skills, self-regulation and self-awareness come into the picture here.

Emotional Intelligence At Work

As is obvious from the nature of these qualities, they play a crucial role in determining an individual's personal life and their relationship with people around. What is lesser known here is the fact that these qualities also play a very significant role in their work life.

In this article, we shall talk about how emotional intelligence or an emotional quotient is important in a workplace and the manner in which you can portray the same there.

Importance Of Emotional Quotient In The Workplace

As per the World Economic Forum's list of top 10 skills that are needed for an employee to shine in the workplace, the emotional quotient ranks sixth. These days, it is seen that employers often gauge the emotional intelligence of their employees in an endeavour to decide who should be promoted and who should not be.

The incentive for doing so is the fact that people who have a high EQ tend to collaborate better than those who don't. Naturally, this puts them in better positions to become leaders themselves. People with a higher level of emotional intelligence tend to have a happier take on life.

It is the positivity that they have that enables them to empathise with the viewpoints of others, and thereby resolve conflicts in the workplace.

Portraying Emotional Intelligence In The Workplace

Now that you are aware of the importance of emotional intelligence in the workplace, the next major thing would be to bring it to the notice of your supervisors and colleagues. This will not just help you to gain popularity in the workplace but will also pave the way for promotions and professional achievements.

To foster all of that, here are some tips and tricks that you can use in order to portray your emotional intelligence.

1. Be Humble

Understand that the rule of the workplace is to let your work do all the talking instead of you doing it yourself. Thus, even if you know that you have put in a greater amount of effort than some of your team members, make sure that you put the entire spotlight of achievement on them.

This will not just highlight the emotional intelligence humility aspect of your personality to your supervisors but will make your teammates speak good about you. Understand that others speaking well of you has higher weightage than you doing so yourself.

2. Be Responsible

No matter what your role or designation is, you cannot always expect your actions to bear a positive result. There will be times when things will go wrong. How you react at those situations is what will set you apart. You must learn to take responsibilities for all your actions.

If someone has done something wrong on you, learn to walk away from the situation instead of indulging in an unnecessary confrontation. Try to forgive your colleague if possible. If that is not possible, learn to remain quiet. By trying to get revenge, you will only by lowering your emotional intelligence quotient.

3. Non-verbal Communication

Understand that only a small segment of the communication that happens in the workplace is through words. Thus, one of the most important aspects of emotional intelligence is to ensure that you do not send messages that you do not intend to by means of your body language.

Doing so will get you nowhere. Also make it a point to ensure that there is proper eye contact when you talk to any person (irrespective of whether they are your supervisor, colleague or subordinate). Also, cultivate the habit of listening carefully before passing judgements on others.

4. Dealing With Stress

Any workplace will have a certain amount of stress and the way you deal with it speaks about your emotional intelligence. Take special measures to ensure that you can keep your head calm in times of crisis and act in a manner such that the impact of damage is brought down.

Do not start losing your head and shouting at people during such times. Doing that will portray a very low emotional intelligence and may hamper your chances of getting any further promotions.

5. Be Sensitive

If you find that your team is not performing well, do not blame the team members directly. Be thoughtful of the needs of your team members and try to find out if their poor performance is because of the fact that they are lacking some amenities or facilities.

The amenities may either be physical or technical in nature. Once you find out what is it that the team needs, try to give it to them and you shall be amazed at the improvement in performance.

Now that you know how to be humane at work you know where you stand. Understand that this high emotional intelligence that you are projecting in office is not in order to get into the good books of people around. Rather, by doing this, you are doing a grand favour to yourself as well by becoming a much better human being. Here's congratulating you on that positive wave of change.

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