When Graham Bell invented the phone, it was a major turning point in his career. Not only did it make him world-famous, but it also fostered a sense of connection. Over time, the telephone brought down the geographical distance between places and did a commendable job in lessening distances. Indeed, very few of us can actually claim to be free from the clutches of the same. However, little did Graham Bell imagine that this particular invention on his part would go ahead and decide the careers of millions of people in the generations to come.
These days, a telephonic interview forms an integral part of the recruitment process in many companies. The reason for the same may be attributed to the fact that this type of interview helps one save up on the unnecessary wastage of time and money that would have otherwise been wasted in commuting to and from the place of interview.
However, in many terms, a telephonic job interview is more challenging than a face-to-face interview. The challenge here lies in the fact that you cannot see the facial expression of the other person (and thereby, gauge their response to what you are saying). To help you pass through this type of interview with flying colours, this article gives you 10 useful tips.
1. Introduce Yourself
Our normal impulse on picking up the phone is to say 'Hello'. However, when the call in question is that of a job interview, make sure that you speak beyond the hello and introduce yourself. It does not really have to be a long and detailed introduction. Stating your name in a clear tone should do the trick.
This will make things easier for the recruiter talking to you and with help you cast a good first impression on them.
2. Use Professional Language
We understand that when you speak over the phone, things tend to get a little casual. Make sure that such a thing does not happen and you do not lose control over your tongue. Usage of words like 'yeah yeah' and 'hey' must be avoided at all costs.
Any form of slang is strictly discouraged. Also, make sure that you stick to English and do not switch languages in the course of the telephonic interview. Make conscious efforts to keep your language clean and professional throughout the interview.
3. Body Language
You may feel that this is a telephonic interview and since no one is seeing you, your body language does not matter. However, that is not true. Your body language finds direct reflection in your voice. Thus, it may be a good idea on your part to consider standing up and speaking. Do not try to restrict your hand gestures as well.
4. Do Not Chew Gum
Many people prefer to be chewing on gum or munching on something to calm themselves. They feel that since they are not seen in a telephonic interview, they can get away with this. Remember, that such a thing does not happen. If you are chewing or eating, you will not be speaking clearly and that will definitely reduce your chances of cracking the interview.
5. Be Attentive Throughout The Interview
It is understood that it is a little difficult to be attentive on the phone. Since there is no eye contact involved, you often tend to lose track of things. Make sure that such a thing does not happen to you. This will make you come off as incompetent and uninterested in the job.
People will think that you lack the seriousness needed to pull it off. In extreme cases, asking the interview panel to repeat themselves may well cost you your job.
6. Dealing With Technical Glitches
It is always a good idea to list down all the technical glitches that can occur in the course of the call and try to come up with ways to tackle the same in advance. Try to select a room that has minimal or no external disturbances for your interview.
Make sure that your phone has a good connectivity (in order to avoid dropping of the call in the midst of the interview). If you are unsure of the same, you can opt for the usage of a landline during the interview.
7. Jolt Down Important Points
Before the interview starts, make sure that you have a pen and notebook handy. In the course of the job interview, you may have to jolt down some important points. You should not waste your time looking for a place to scribble. Being well prepared to tackle contingencies like this speaks volumes about your attitude towards the job and might win you brownie points.
8. Do Not Show Off
Make sure that you answer only what is asked of you. Do not show off all that you know in a single interview. This will make you come off as a narcissist and that will reduce your chances of bagging the job. Remember that your motive throughout the telephonic interview should be to convince the interview panel that you are the most deserving candidate. Hence, make sure that the interview is more about the company and the job role and less about you.
9. Ask For The Next Step
Once you are done with the telephonic interview, waiting for the results of the same may be emotionally taxing. The best way out would be to ask what is expected of you before the call is disconnected. This will not just help to calm you down, but will also emphasise the fact that you are genuinely interested in pursuing the job.
10. Express Your Gratefulness
Once you are done with the interview, make it a point to send over a thank you email. This is a general courtesy on your part and is a reminder to the interview panel that you have valued the time that they have spent on you. This will help in creating a lasting impression on them.