UGC directs universities to institute 24x7 helpline for admissions

As the admission process has already started across various universities in India, the University Grants Commission (UGC) has directed all the universities to install helpline system round the clock.

"Setting up helpline aims to address admission related queries," says UGC.

"The admission procedure constitutes one of the most significant aspects of institutional functions and can lead to a lot of hassle and confusion for students if not carried out with utmost care and clarity," University Grants Commission Secretary Jaspal Sandhu said in a letter to Vice Chancellors.


New Education Policy: Panel submits recommendations to HRD Ministry

UGC to Univ: Set up 24x7 helpline for admissions

According to PTI, the universities have also been instructed to have elements of transparency, clarity and effectiveness of interface in the admission system.

"One effective mechanism to check different hurdles in the admission process and to handhold the perspective students is to set up a 24×7 helpline in the university which can attend to queries, doubts, confusions and grievances of students," Jaspal Sandhu added.

"The universities should establish a helpline at the earliest with the notification on the homepage of their website," the communication informed.

Also Read: 

For Quick Alerts
For Daily Alerts

    Select a Field of Study
    Select a Course
    Select UPSC Exam
    Select IBPS Exam
    Select Entrance Exam

    Thousands of Careerindia readers receive our evening newsletter.
    Have you subscribed?

    For great career opportunity, get instant updates on Education, Career & Job

    Notification Settings X
    Time Settings
    Clear Notification X
    Do you want to clear all the notifications from your inbox?
    Settings X
    We use cookies to ensure that we give you the best experience on our website. This includes cookies from third party social media websites and ad networks. Such third party cookies may track your use on Careerindia sites for better rendering. Our partners use cookies to ensure we show you advertising that is relevant to you. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on Careerindia website. However, you can change your cookie settings at any time. Learn more