The Delhi University (DU) has come up with helpline services through which students will be offered free counseling sessions to deal with their problems. The helpline aims to help students and faculty of various schools with their queries related to personal and professional stress.
According to reports, the newly launched telephonic and email helpline will start accepting queries from October 5.
The Chairperson of Delhi University Women's Association (DUWA) Nilanjana Singh said that the students can avail email-based counselling by sending their problems at firstname.lastname@example.org. Within 48 hours, the queries will be answered and every counselling will be treated as strictly confidential.
Currently, face-to-face counselling to female students and faculty members is being offered by the varsity's 'Mind Body Centre'.
Now, the newly launched helpline will cater to queries and therapies for both males and females.
The decision to set up this helpline number came after the observation that even after holding 5-6 counselling sessions daily, most students do not turn up for the same due to not being comfortable in coming and meeting the authorities in person. So as to maintain their anonymity, this step was taken.
The toll-free number for the helpline is 1800 3000 7303. The callers can call up to make their queries from 3 pm to 5 pm on Monday, Wednesday and Friday. If someone calls beyond these timings, they can leave the message on voicemail and the counsellors will call them back.
The 'Mind Body Centre' which was set up last year also has a Naturopathy and Homoeopathy wing besides the counselling clinic.