As the board exams approach, stress levels among students tend to rise. To address this challenge, the Central Board of Secondary Education (CBSE) is once again launching its annual psycho-social counselling services, starting February 1. Aimed at students in Classes 10 and 12, this free initiative provides essential emotional and psychological support during the crucial examination period.

To ensure continuous support, CBSE has introduced a 24/7 Interactive Voice Response System (IVRS). Accessible through the toll-free number 1800-11-8004, this service is available in both Hindi and English. It offers:
- Exam preparation tips to boost confidence.
- Time management strategies for better productivity.
- Stress management techniques to ease anxiety.
- Answers to frequently asked questions related to exams.
- Personalized Support Through Tele-Counseling
For those who require one-on-one guidance, CBSE has assembled a team of 66 experienced professionals, including principals, counselors, special educators, and psychologists. These experts will provide tele-counseling from 9:30 AM to 5:30 PM, Monday through Saturday.
The tele-counselling team includes 51 professionals based in India and 15 international counselors stationed in countries such as Nepal, Japan, Qatar, Oman, and the UAE. This global outreach ensures that Indian students abroad also have access to much-needed support.
Digital Resources for Mental Well-Being
In addition to direct counseling, CBSE is offering a collection of bilingual podcasts and audio-visual content on its official website (cbse.gov.in). These materials focus on:
- Effective study techniques.
- Building a positive mindset.
- Managing expectations and parental pressure.
- Encouraging a Stress-Free Exam Approach
CBSE urges students and parents to take full advantage of these free resources. By offering a comprehensive support system, the board aims to create a stress-free atmosphere, enabling students to perform at their best.
This initiative not only highlights CBSE's commitment to students' academic success but also prioritizes their mental well-being. With access to expert guidance, round-the-clock assistance, and digital content, students can approach their exams with confidence and a clear mind.


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