Jharkhand Class 10 IT Service Desk Assistant (VOC) Question Papers

The JAC Class 10 IT Service Desk Assistant (VOC) Question Paper is crafted by the Jharkhand Academic Council (JAC) to evaluate students’ foundational knowledge in Information Technology and service desk operations. It covers topics like customer service principles, IT troubleshooting, and communication skills essential for service desk roles.

The paper includes both theoretical and practical-based questions, focusing on concepts such as software tools, network basics, and problem-solving techniques. With objective and descriptive sections, it emphasizes technical proficiency and real-world application, preparing students for entry-level careers in IT support and customer service.