Scaling Operations: An Online Course by Northwestern University

Northwestern University is offering an online course on scaling operations; linking a strategy and execution. The course will equip student with concepts and tools to build operations in a way that not only supports your competitive strategy, but also allows you to create new opportunities in the market place.

Scaling Operations:An Online Course


About the Course

  • The five-week course dedicated to make strategic decisions that are grounded in operational reality

  • In the course student will study how to build and evaluate the "operating system" of the firm to maximize value. This involves tailoring the firm's operational competencies, assets, and processes to a specific business strategy

  • During the course student will also explore case studies, engage in discussions and examine realistic data

  • At the end of this course, you will be ready to build an effective, actionable plan to scale your department or organization

  • This course will be part of a research study about learning and education. As part of this study, we will use student records, such as quiz scores, video consumptions, etc
  • Course Syllabus

    The course will cover the following topics:

    • Week 1: Framework for scaling operations

  • Week 2: Building a cross-functional dashboard. Using an external view of operations, linking operations, marketing and finance

  • Week 3: Competitive cost benchmarking. Cost containment using trade-off curves

  • Week 4: Resources investment: making expansion decisions when facing risks

  • Week 5: Outsourcing: make-or-buy decisions and supplier relationship management

  • Pre Requisites

    • Knowledge of and interest in operations strategy is helpful but not necessarily required. This course will appeal particularly to entrepreneurs and small business managers interested in scaling their firms.

    Important Dates

    • Course length: 5 weeks

  • Course starts on: March 30
  • For further information and registration click here

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