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Marks are awarded based on students’ knowledge of hospitality operations, customer care, and service management, as well as their ability to apply theoretical concepts in practical scenarios. The examination assesses both problem-solving skills and the capacity to handle real-world hospitality tasks efficiently.
By preparing for this paper, students gain foundational knowledge and practical skills that serve as a stepping stone for further studies in hospitality management. It also equips them with competencies required for careers in hotels, tourism, event management, and related service industries, fostering professional readiness and service excellence.