Problem-solving is a vital everyday skill and has been important in any business, in recent times. Since the recession of 2008, the rapid pace of business has made it imperative for organisations to take problem-solving skills seriously.
The advent of digital markets and communication media has posed more challenges to businesses that require novel, innovative, and tech-supported solutions. Businesses need to be empowered by multiple challenges at any given time with intelligent solutions.
In the current era of Covid-19, organisations and businesses have been hit hard with uncertainty, more than anything in the last few decades - forcing them towards adaptation of digital functioning, leading to a few unprecedented challenges, for companies of all sizes.
Nowadays, businesses have a slow response time to these problems. The employers, employees, and job seekers are the main partners in this process.
Problem Solving Approach
Defining The Problem: Take a closer look at the problem area to form a detailed image of what's wrong. Research and explore employee behaviour, workplace policies, and operating procedures. Focus on the problem, and resist the urge of determining the problem with regard to the solution.
Brainstorming Problems: Brainstorming is one of the most important stages of problem-solving. It is essential to balance creativity along with logical thinking. Compare all possible options. Calculate the costs, time, and resources required for each approach.
Choosing The Best Strategy: It is necessary to make a strong decision. Choose the best strategy for your problem and stick with your choice after considering all your options. Employees who are overwhelmed or likely to commit to the same plan cannot solve the problem well because they get stuck on this essential point in the process.
How To Be A Good Problem Solver
To be a good problem solver, it is important to be a confident problem-solver. Your value as an expert automatically increases when you help others overcome their problems by offering them fast-track solutions. Some other key skills to be effective at problem-solving include:
- Creativity: Usually, problems are solved on the basis of intuition or a systematic way. Intuition is used when no new knowledge is needed, you are able to make quick decisions and solve problems, or you use common sense or experience to solve problems.
- Team Working: Many problems are solved and determined best by the input of others.
- Emotional Intelligence: It is significant considering the impact of the problem and/or its solution on you and others. Emotional intelligence, the ability to recognise the feelings of yourself and others, will help guide you to the right solution.
- Research Skills: You need to do a little research to define and solve problems: this can be a simple Google search or a more rigorous research project.
- Risk Management: Problem-solving involves a certain amount of risk - this risk needs to be weighed against not solving the problem.