Over the years, the banking industry has undergone a drastic transformation, especially during the outbreak of the Covid-19 pandemic. With the adoption of the new age technologies, banking professionals are required to be tech-savvy. With the constant evolution of technologies, several new-age career options are in high demand. One of them is Digital Banking- which is becoming popular.
Apart from being proficient in industry-related skills, Digital Bankers and professionals need to constantly upskill themselves by learning new technologies for enhancing their careers. Here are some key aspects and digital skill sets to keep in mind when considering a career in Digital Banking.
It is important to have a basic understanding of the major digital banking aspects and how can it be applied to the business. In today's connected world, digital platforms are being preferred to reach customers. Digital marketing and sales are key points for delivering digital banking services. It is necessary to adopt new technologies to get familiar with the new banking tools.
Managing Risks In The Digital World
In the age of digitisation of financial services, new sorts of risks are abundant. Risks related to Synthetic identity fraud, cybersecurity, regulatory compliance might actually threaten the bank's control over customer experience. Progressively, banks should enhance on differentiating real from fake customers by using digital platforms. It is significant for one to be able to comprehend and manage such risks.
Data Skill Sets
Data Analytics is important for decision making and problem-solving and is being heavily utilised in banks. A data-driven approach to deal with customer segmentation permits banks to deliver messages to the target audience. Data skill sets are essential to deliver a better customer experience and to generate insights.
How To Become A Digital Banker
The candidates should have passed Class 12 from Commerce, and a three-year Advanced Diploma in Banking and Finance Course to become a Digital Banker. The candidates should have technical knowledge since digital banking is mostly related to technology.