This course will provide you with a deep understanding of the problems and the solutions related to preventable medical errors.
About the course
In this course students will be provided tools to accomplish the following goals:
- Applying approaches like sophisticated protocols, customer-supplier relationships, and feedback mechanism to healthcare.
- How lead and be part of multidisciplinary teams that include the patient and focus patient needs.
- Systems can be designed that force the right behavior, and second checks can help caregivers provide the right care at the right time and in the right place.
- Practice adaptive leadership that promotes a true change in the way things are done.
- Finally we all can utilize the campaign methods of successful politicians and advocacy groups to change the culture of our healthcare systems.
Week 1 - Who was caring for Mary? An introduction to the problem, and case studies
Week 2 - What industry and athletics can teach us about improving health care delivery
Week 3 - Health care requires teamwork
Week 4 - Understanding and preventing human error Part I
Week 5 - Understanding and preventing human error Part II
Week 6 - We all can lead. By becoming adaptive leaders we can lead the changes in healthcare that are so badly needed.
Week 7 - How organizing people can drive needed cultural changes in our health systems
Week 8 - To overcome our natural resistant to change as patients, physicians, nurses, and students.
No specific background is required.
Each class will consist of 3-4 instructional videos (6-12 minutes in length) followed by interactive questions, short essays, and group internet discussions.
September 1, 2014 - October 26, 2014
For further information, click here.