Fixing Healthcare Delivery: Online course by University of Florida

This course will provide you with a deep understanding of the problems and the solutions related to preventable medical errors.

About the course
In this course students will be provided tools to accomplish the following goals:

• Applying approaches like sophisticated protocols, customer-supplier relationships, and feedback mechanism to healthcare.
• How lead and be part of multidisciplinary teams that include the patient and focus patient needs.
• Systems can be designed that force the right behavior, and second checks can help caregivers provide the right care at the right time and in the right place.
• Practice adaptive leadership that promotes a true change in the way things are done.
• Finally we all can utilize the campaign methods of successful politicians and advocacy groups to change the culture of our healthcare systems.

Course Syllabus
Week 1 - Who was caring for Mary? An introduction to the problem, and case studies

Week 2 - What industry and athletics can teach us about improving health care delivery

Week 3 - Health care requires teamwork

Week 4 - Understanding and preventing human error Part I

Week 5 - Understanding and preventing human error Part II

Week 6 - We all can lead. By becoming adaptive leaders we can lead the changes in healthcare that are so badly needed.

Week 7 - How organizing people can drive needed cultural changes in our health systems

Week 8 - To overcome our natural resistant to change as patients, physicians, nurses, and students.

Prerequisites
No specific background is required.

Course Format
Each class will consist of 3-4 instructional videos (6-12 minutes in length) followed by interactive questions, short essays, and group internet discussions.

Course Sessions
September 1, 2014 - October 26, 2014

For further information, click here.